While most orders are processed within 24 to 48 hours, please allow up to 10 -14 business days to receive your shipment.
Our goal is to have 100% customer satisfaction. If you are not completely satisfied with your purchase for any reason, we will be happy to refund your purchase (less shipping cost). Please contact us by email if you are not happy with your purchase and we will do everything we can to resolve your issue. Most of our items are shipped in USPS Flat Rate boxes. If you need to return and item, please use the box that it was shipped to you in (or one like it). This will provide you with insurance and tracking information. Once we have received your returned item (in it's original condition) we will issue your refund.
TRIMMING YOUR CANDLE COVERS:
If, after measuring your candle covers, you find that the new ones that you have chosen don't come in the exact size that you need, don't worry. All of our candle covers can be trimmed to fit your socket. Just choose a size that is slightly longer than you need and use a sharp serrated knife, hack saw, scroll saw or rotary tool with a cutting wheel and trim to the exact size you need.